The Xincon Team

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Administration

Manages all administrative functions and ensures smooth operations.

Human Resources

Responsible for recruiting, hiring and training new and existing Xincon exmployees.

Registered Nurse Department

Manages and evaluates all skilled-nursing staff, and nursing-operations.

Case Management Department

Assesses all new clients at intake; responsible for monitoring and advocating on behalf of clients; links clients with supportive services.

Customer Support & Compliance

Answers service-related client-questions and maintains employee profiles/records.

Business Development

Assists prospective clients through the application process.

Social Service & Patient Care Department

Assists clients in applying for and/or renewing benefits related to Medicaid, public housing, transportation, and other social services/entitlement programs.

Administration

Emmi Chen

Administrator

Ms. Chen, who holds a master’s degree in education, has more than 10 years of management experience in licensed home care agency operation, training, recruiting, marketing and business development. Ms. Chen manages Xincon's marketing campaigns, connecting with communities, patients and family members, and helping to establish Xincon’s brand in the community. She ensures that quality services are delivered in an efficient and cost-effective manner to maximize customer satisfaction.

Human Resources

Vicky Lu

HR Manager

Ms. Lu overseas the HR Department and remains laser-focused on fostering an environment where people can grow, and successfully build successful careers.

Registered Nurse Department

Anna Joa

Registered Nurse Team Leader

Anna Joa coordinates with the UAS-ARN team.

Case Management Department

Crystal Teng

Service Operation Manager

Her goal is to provide the best quality of Home Health Care Services to meet patient's needs on a day to day basis.

Customer Support & Compliance

Judy Poon

Customer Support / Compliance Team Leader

Ms. Poon oversees a team committed to ensuring clients needs are met with the best possible solutions.